Important Notice shipping covid-19 pole fitness dancing
(Last Updated On: September 5, 2020)

Covid-19 has created some very unique and challenging times for businesses and everyone around the world.  Each and every one of us will feel the impact of these changes.   In a time of great uncertainty with changes occurring hourly, we want you to know first and foremost that we deeply care, we are here for you, and we will keep you updated to the newest changes impacting shipments and support at PoleFitnessDancing.com here on this page.

We will update this page as the situation evolves, check back often for new information.

Like many of you, we’re currently working through the significant challenges brought by this global pandemic and we’re doing what is right for the health and safety of our team members and customers. This means we only offer email support for customers who have purchased goods and require immediate assistance who could not find answers in our customer solution center.   We ask customers to PLEASE seek answers in the customer solution center before opening a support ticket for immediate assistance.  Due to the overwhelming amount of sales combined with general inquires, our email support is overwhelmed.  We are working as fast as we can and you will experience delays in responses. We’re working to restore our normal service as quickly as possible.

For consumers with Pre-Sales questions, we are here for you in other ways.  The best way for you to get the help you need is to access our FAQ’s Page and The Solutions Center.

Please scroll down below the “Thank You” to see daily updates on policy and shipping changes as they evolve.

Stay safe. Stay informed.

The health and safety of our community is most important. Stay up to date and informed on ways to protect your health with sources such as the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and your local health department.

Thank you.

Like so many companies, we are doing everything in our power to help our community navigate these uncertain times. We ask that you are patient with us and each other, and treat everyone with kindness. While this situation is unprecedented, we are optimistic that all of us will ultimately emerge stronger and more resilient.

August 21st to Current Update:

Things are finally stabilizing in the shipping area which is wonderful news!

Shipments for the PFD dance pole are coming in without delay and stock has been replenished.  Our September shipment came in early so we are not anticipating any new outages for a good while.

Processing times have improved for all brands back to somewhat normal times, we are continually monitoring and updating the “Shipping” tab in all the products with the latest shipment and processing times.   Things are moving faster.

X Pole items are gradually coming back in stock..  we are now accepting orders for XPert Pro poles and Lyra poles.   All other Xpole items remain out of stock, however we are expecting to carry their items again soon.   This is pending how well the continual re-opening of the economy does in the coming months in CA.   

Lupit & Lil Mynx have better processing times now due to the improved shipping courier situation.  

We hope that you are smiling and dancing a lot during these times.  Depression and stress seem to be a problem from the pandemic and pole dancing can help process those emotions in a healthy way.   Remember to keep you mental, spiritual, and physical health at the forefront of you mind.

We are always thinking of you : )

 

August 11th to August 20th Update: +

August 11th to August 20th Update:

Welcome Back!  Thanks so much for following our updates : )  It's been months of updates and we really hope things get back to normal soon!

Good News, PFD dance pole shipment has cleared customs last night and we have begun printing shipping labels and preparing boxes for shipment for all pre-orders today.   If you pre-ordered for August 4th (that date was later changed to August 15th due to a US customs delay in CA) then your order will ship within the next 48 hours.   Tracking numbers will be emailed to you.

Stock for this current shipment is limited and we already sold about 50% of it in pre-orders.    The PFD pole will go back in stock this week until the rest of this shipment is sold and then it will go back in pre-order status for the next shipment arriving the first week of September.

For the other brands we carry, there has been no change from the last update and are as follows:

X Pole remains out of stock.   We were hoping to resume X Pole sales by now but due to the recent re-closure in CA, X Pole cannot re-open as soon as they hoped.  For now, you can still buy products they have in stock directly on the X Pole Website here.

Lupit processing and shipping times are extended longer than usual as well, however the shipping tab for all Lupit items is up to date.   Please read the shipping tab before order Lupit Products so you fully understand the length of time it will take to get your item.

Lil Mynx has extended their processing time to 10 days, however due to problems in the supply chain, Lil Mynx has had issues getting products they need to build the poles.  They do not get advanced notice on the delays and we have seem some orders take 2 weeks to process and then ship.

We are hoping you are doing well and staying both physically and mentally healthy.   Mentally is the most challenging part for us here at PoleFitnessDancing.com due to all these uncertain times, it's important that we remember we are all not alone and will get back to some form of normalcy in time.

Our hopes and hearts are with you always and THANK YOU for being the amazing you!  And thank you for your patience as well, we are working our little fannies off around here under stressful times and really just can't say thank you enough to every customer who has been so loving and patient.

August 3rd to August 10th Update: +

August 3rd to August 10th:

Hello everyone, again!  Man this has been months of updates and I don't know about you, but we are ready for some normalcy!  Jeez!  We will get through this together and hopefully this all settles with every safe and happy in the end : )

Latest updates, getting right to the point:

PFD dance pole August 4th shipment is currently in US customs in CA.   As you know, customs won't give us an exact date of release but we do hope for clearance this week so we can begin processing all the pre-orders.    Customs is delayed more than normal because the dock workers are understaffed and more help cannot be hired due to social distancing laws.   Customs also has new lengthier processes to follow now due to the COVID-19 law changes to ensure customer safety.  We are asking for your patience as it will take us some time to unpack the containing after getting it from customs, get all the labels printed, boxes packaged and then shipped back out the door.   Our intentions are to get through this process by the end of this week if things go as good as we hope, however it is likely to get delayed into next week, so to be safe, we have changed the August 4th release date to August 15th.   If for some reason there are strange delays, please watch your inbox, we will email you to update you on order status or changes as they evolve.    Changes will also be updated daily in the Stock & Pre-Orders tab in the product listing.

For the other brands we carry, there has been no change from the last update and are as follows:

X Pole remains out of stock.   We were hoping to resume X Pole sales by now but due to the recent re-closure in CA, X Pole cannot re-open as soon as they hoped.  For now, you can still buy products they have in stock directly on the X Pole Website here.

Lupit processing and shipping times are extended longer than usual as well, however the shipping tab for all Lupit items is up to date.   Please read the shipping tab before order Lupit Products so you fully understand the length of time it will take to get your item.

Lil Mynx has extended their processing time to 10 days, however due to problems in the supply chain, Lil Mynx has had issues getting products they need to build the poles.  They do not get advanced notice on the delays and we have seem some orders take 2 weeks to process and then ship.

We are hoping you are doing well and staying both physically and mentally healthy.   Mentally is the most challenging part for us here at PoleFitnessDancing.com due to all these uncertain times, it's important that we remember we are all not alone and will get back to some form of normalcy in time.

Our hopes and hearts are with you always and THANK YOU for being the amazing you!  And thank you for your patience as well, we are working our little fannies off around here under stressful times and really just can't say thank you enough to every customer who has been so loving and patient.

July 8th to August 2nd Update: +

July 8th to August 2nd:

Hello, we hope all are staying as relaxed as you can be during these stressful times.   Take time to remember the good things in life, we are all still so blessed here in America : )

Latest updates are massive shipping delays across the board.   All couriers are experiencing extreme overwhelm, especially UPS.   Some packages that normally take 2-8 business days to arrive have taken up to 3 weeks for delivery (this seems to be random and doesn't happen to every package).   This is happening to a lot of businesses, not just ours.   The shipping supply chain has become incredibly strained due to the pandemic.   A little FYI, Amazon has delayed Prime Day twice now, we believe this is because there is no way for shipping couriers to handle the Prime Day sales with the shipping couriers already massively overloaded.   Our shipping world has changed and honestly, we don't know when it will get better.  In fact, many business's are trying to get goods in to prepare for Christmas sales and for this reason, as Christmas gets closer (yes I know it's early to be talking about it) shipping delays may not improve.

We are asking for all our customers to be very patient.   Extensive shipping delays are happening for some (not all) packages and the shipping couriers don't tell us about the delays in advance.   Often we have found that the courier website doesn't even properly reflect the delays they are experiencing and frequently don't explain why the delay is happening.  Unfortunately, we can't control shipping delays once a product is shipped.  We are doing what we can to be sure customers are informed as quick as we notice any changes here on this page.   We do ensure delivery so if your product never arrives, we will be sure you get a replacement.   We don't want people worrying about never getting what they paid for and we do want everyone to be aware that it just might end up taking quite a bit longer than usual at this time.

Updates for the product brands we carry are as follows:

X Pole remains out of stock.   We were hoping to resume X Pole sales by now but due to the recent re-closure in CA, X Pole cannot re-open as soon as they hoped.  For now, you can still buy products they have in stock directly on the X Pole Website here.

Lupit processing and shipping times are extended longer than usual as well, however the shipping tab for all Lupit items is up to date.   Please read the shipping tab before order Lupit Products so you fully understand the length of time it will take to get your item.

Lil Mynx has extended their processing time to 10 days, however due to problems in the supply chain, Lil Mynx has had issues getting products they need to build the poles.  They do not get advanced notice on the delays and we have seem some orders take 2 weeks to process and then ship.

PFD product shipping times are delayed now as well.   Small items like Pole Fitness Clothing are shipped USPS and seem to be more on time than the bigger items like dance poles.   The PFD Dance Poles and the Pro Chrome Pole are both out of stock.   Pre Orders are being accepted on the PFD Pro Quality Dance Pole for the next shipment arriving the first week of August.  We apologize for the seemingly never ending out of stock issues.   The poles are selling a lot faster than we can get stock replenished and most of our stock sells from pre-orders before the next shipment even arrives.   Read the product listing for details and pre-order options.  

If you cannot wait till the August shipment and need an alternative to the PFD dance pole right now, we do have  Pro Chrome 45mm Dance poles left in stock in limited supply.  They sell fast and we only get these in small batches at this time.

Thanks again for reading this page and staying up to date.   We appreciate you always and are here to help you enjoy the journey ; )

June 21th to July 8th: +

June 21th to July 8th:

Hello Everyone, we still hope you are safe and healthy as always.

Latest updates reflect increased shipping challenges.   All brands are still experiencing stock challenges and those challenges have not improved.  Delays still continue to happen as the pandemic evolves.

As of today, there are less than 10 PFD dance poles is stock and we will begin Pre-Orders for the PFD dance pole today or tomorrow for the next incoming shipment arriving the last week of July / Early August.   We anticipated this shipment to arrive on 7/3/20, however, due to the increasing problems with the pandemic, incoming stock shipments delays are getting worse and we don't expect them to improve.   All brands are experiencing shipment delays.

We are asking that customer remain patient as all the dance pole brands continue to adjust to these new challenges.   Honestly at this point, we don't expect stock shortages issues to normalize in 2020 - we hoped it would but the outlook does not look good so far.  

If you cannot wait till the August shipment and need an alternative to the PFD dance pole right now, we do have  Pro Chrome 45mm Dance poles left in stock.

GOOD NEWS - Lupit is back in stock with extended processing and delivery times.   Shipping tab has the latest up to date shipping and processing time frames.

Lil Mynx processing and shipping times have increased to 4 business days due to shipping delays.  It's hard to get supplies to make the dance poles, however the outlook looks good so far considering the challenges.  Lil Mynx to delivering consistently : )

X-Pole remains extremely low on stock.   The stock outages at X Pole and staffing challenges from the pandemic are preventing them from allowing the processing of all dealer orders, so X Pole remains out of stock at this time but you can shop for whatever item X Pole has in stock directly at the X Pole website.   We do not expect to be able to process X Pole orders any earlier than August at this point.

All other items in the shop are shipping normal, please read your shipping tabs in the product you wish to buy for the latest updates : )

Lastly but most importantly, it's Sunday!  Take this time to enjoy your family.   Love them, keep them close, smile often - life is still very good amidst all the pandemic changes.

June 10th to June 20th Update: +

June 10th to June 20th Update:

Exciting News!  The PFD chrome dance poles are back in stock, but not for long.   We only have 75 left in stock as of 6/10 (stock reduces hourly and the stock will not be updated here on this page), once they are sold we will begin pre-orders for the next shipment arriving the first week of July.   The 6/10/20 shipment has arrived and cleared customs.  We are currently working to process all the pre-orders as a first priority.   If you placed a pre-order for the 6/10/20 shipment, know that we are unpacking the container now and prepping boxes for shipment.   We plan to have all the tracking numbers emailed by the end of this week, however, we are asking for you to wait until Monday for tracking.   Our shipping warehouse is understaffed and the state will not allow us to hire help at this time due to the pandemic.   We have hundreds of pre-orders to process and simply need some time to get them prepped and out the door to UPS.

There are no changes with Lupit and X Pole brand products at the moment.   Every brand is struggling to get supplies to make the dance poles.   There is also tremendous strain getting shipments from overseas.  Many of the captains on the ships are understaffed and working double overtime.  Many are not sleeping well and we do expect that shipments will slow again because people must sleep.  We do anticipate that shipping delays will increase for everyone due to the problems of the pandemic.   If there is a second waive of the virus, we do expect it to have a huge impact on everyone's ability to get stock for Christmas.  While we cannot predict the future, we are advising people to shop for poles for Christmas VERY early.   Stock for these more expensive items is hard to get in and we don't expect things to get easier, especially if there is a second waive coming.   This saddens us as we like to remain positive and hopeful, however, we also feel it's best that you are all well informed so you have the power to make better choices now.

Lil Mynx is now experiencing stock outages and cannot replenish stock for some items for about a month from now at the earliest, again, there is no guarantee.

Every single dance pole supplier is under staffed and under a huge strain getting supplies to make the poles.   Please send everyone in the pole community some love and patience.  Together we can get through this!

Above all else, take care of yourself and your family first : )  Stay safe, stay calm, and enjoy health.

June 5th to June 9th: +

June 5th to June 9th Update:

As of today, things are slowly but surely returning to normal.   We hope you are all adjusting to the changes patiently - we know this hasn't been easy for most, hang in there : )

COVID-19 still has a drastic impact on the delivery of goods which has caused the cost of supplies to make items like dance poles and clothing more expensive.   Increasing price changes are still anticipates, we are tying to keep them as low as possible for as long as possible.    Processing times preparing some items for shipment is longer than usual due to overwhelm and many governments will not allow the hiring of extra help yet due to social distance laws - this means processing times can be delayed.

The pre-orders for the PFD dance pole shipment the 500mm extensions coming on June 10th is currently on time.   We are waiting for US customs clearance.   We only have 75 poles left on that shipment and our next shipment will not arrive until 7/3/20.

X-Pole remains the same.   They cannot keep poles in stock either and until their inventory stabilizes, we will not be processing X Pole orders.   Right now, it will be late July or August before we can consider placing X Pole back in stock on our website.   In the meantime, you can place pre-orders for out of stock X Pole items here.

Lupit's shipping times are very extended however, we do hope to have Lupit items back in stock later this month.

Lil Mynx stock remains available, however due to overwhelming demand, their processing times are delayed by about 3 business days.   We are asking customers wait 5 business days total for Lil Mynx to process the pole package for shipment.  

We did get some stock of the AW dance pole in today - however we do expect that to sell out within a few days -  there are only 25 available.  We do not have an ETA on a future shipment yet.  Watch the product listing for details.

Shipping times with couriers remain accurate in USA.  Once your item is shipped you can expect it to arrive in 2-8 business days depending on your location and the brand of item you bought.   Please read the shipping tab in the product listing for shipping times.

May 11th to June 4th Update: +

May 11th to Current:

Hello everyone!  We hope that you are all safe and happy : )

Due to COVID-19, the world of shipping has drastically changed.   Most all of the shipping couriers have raised there prices.   Also, it's getting harder for dance pole manufacturers to get the metal they need to make the dance poles.   Dance poles are in very high demand.   With high demand, rising shipping prices and a metal shortage, dance pole prices in general have gone up for every brand.   We are doing our best to keep prices as low as possible, however, until this shortage is over then prices may continue to rise unfortunately.

We are taking pre-orders for the PFD dance pole and the 500mm extension for the next incoming shipment due to arrive 6/10/20 or sooner.    Stock on the next shipment is very limited and we have already sold over 70% of the stock coming in on the next shipment.  As this sales pace, our stock will probably sell out in pre-sales before the next shipment arrives.   The following shipment is not schedule to arrive till July.

We did get some stock of the AW dance pole in today - however we do expect that to sell out within a few days -  the demand for dance pole is so high that most dance pole vendors are selling out faster then they can get it re-stocked.

As of today, there is no change with X Pole yet or Lupit.   Until the shipping couriers stabilize, we won't be able to process orders for those two brands.

Lil Mynx is going strong after they recently re-opened - things are slowly getting back to normal : )

April 20th to May 10th Update: +

April 20th to May 10th Update:

The only change from yesterday is that Lil Mynx is back up and running.    All Lil Mynx dance poles are back in stock : ) 

We are slowly but surely moving in a great direction.

April 19th Update: +

April 19th Update:

We have resumed taking pre-orders for the PFD dance pole to reserve a pole on the next incoming shipment scheduled to be here on 6/10/20.    Stock is still very limited in June.   50% of the June shipment has already sold in pre-orders.   All pre-orders will ship before newer orders.

We don't have any other stock updates for any of the other dance poles, nothing has changed from the previous updates.   We are monitoring this daily and will keep everyone updated as soon as we know anything.

As always, we are working very hard to get more stock in and also expand our dance pole options to accommodate the growing needs for dance poles.   We also have plans to provide more pole lessons in the near future as well.   You will here more about those updates in this coming week.

Thanks again for being part of our community.   Most everyone has been very kind and patient with all the delays and we can't say THANK YOU enough : )  This isn't easy for anyone and we just want to remind you daily, we carry you in our hearts and our team here at PoleFitnessDancing.com is right here by your side.

Continue to stay safe and healthy!

Love and Light!

April 15th To 18th Update +

Late yesterday we got news that our next incoming shipment for PFD dance poles scheduled to arrive on 5/3/20 was delayed till 6/10/20.   The COVID-19 pandemic has caused my shipping delays and our shipment was unexpectedly impacted.

We have sent out emails to every person who placed a PFD dance pole pre-order for the 5/3/20 shipment to notify them of the delay.   That email will contain details regarding the delay.   It also contains free additional lessons for those choosing to continue to wait for the June shipment and refund instructions for those who do not with to wait.   Please check your email box for those details if you placed a pre-order for the PFD dance pole.

As a result of this unexpected delay, we decided not to take any more pre-orders for the June shipment at this time.   Our goal is to put all our focus and care into our current customers who have paid for items and ensure they are taken care of before taking on new customers.   Please understand we are working as quickly as possible and will update you as soon as we can on new stock availability.   We are aware that stock has been a frustrating issue for many of you.

If you place a pre-order for the 500mm PFD dance pole extension or the AW pole - those will ship the first week of May.   We are not taking any more pre-orders for either of those items at this time.

No other changes have occurred regarding X Pole, Lupit, or Lil Mynx items yet.   We will continue to update you as those changes occur.

X-Pole (no change) - items still remain temporarily out of stock until we get confirmation on incoming shipments at the port and X Pole has a chance to get comfortable working remotely.   Shop directly at X Pole for available items, each sale donates $5 to a COVID-19 Emergency Charity.

Lupit (no change) - items remain temporarily out of stock until shipping and processing times can be stabilized. This looks promising and we hope to have them back in stock on our site next week.

Lil Mynx - (no change) - HR has not yet authorized the processing of orders.  CA remains under lock down.

We are with you through all of this and care about you very much!  Thank you to everyone for being a part of our lives during these trying times : )  We are here for you like family : )

April 14th Update +

We sold all of the PFD dance poles in pre-orders for the shipment scheduled to arrive 5/3/20.  Thank you to everyone who is patient in placing pre-orders.   We are doing our best to get stock in as quickly as possible as well as provide better learning materials for all home pole dancers.  It's been a very busy and strenuous time for everyone, we are all in this together : )

Pre-orders for the next incoming shipment arriving on 6/3/20 will begin in the next 24 hours.

We are communicating with Lupit to get better commitments on their deliveries, they are improving so hopefully we will be able to offer Lupit brand items again very soon.

We have tentative plans to resume X Pole sales very late April / early May pending the arrival of their next shipment. 

Love and Light!

April 13th Update +

We have had an overwhelming amount of questions about stock and as you know from all the updates below there are a LOT of stock outages.   There has been the largest demand for dance poles for home in history due to COVID-19 shutting down pole dance studios.   Most main brands are still struggling with getting new stock in fast enough to replenish the demand. We are doing the best we can to give customers ETA's on when items will come back in stock, but for some items, we just don't know. 

The next incoming shipment of PFD dance poles is almost sold out, we have about 25 poles left.   Once the 5/3 shipment has been sold out, we will place the item out of stock temporarily and then allow pre-orders for the 6/3 shipment.

We have tentative plans to resume X Pole sales very late April / early May pending the arrival of their next shipment.

Thanks again to everyone who has been very patience with us during this time.   We know stock outages are frustrating and we are working hard all the time to resolve the issue as quickly as possible.

Much love and light!

April 7th to April 13th Update +

There is only a couple changes from the previous update, PFD pre-orders have sold 50% of the next incoming shipment.   Shipment is still on time for 5/3/20.    It took 3 days to sell through an additional 20% of stock from the last update.   Based on that data, our next arriving 5/3 shipment will most likely be sold out sometime next week.   The following shipment arrives 6/3/20.   We will be increasing the price of pre-orders by $10 tomorrow because shipping & production costs have went up.

Many of the dance pole brands are experiencing a hard time getting supplies to make the poles.  Production and processing times have become longer but should normalize when shipping couriers can release COVID-19 restrictions on deliveries.   We don't know when that might be.   What does that mean?  It will be a little harder to keep stock readily available over the coming months.  We are doing our best.

COVID-19 is creating some shipping delays for International suppliers.   If you live in the US and you are receiving a product shipped from within the US, we haven't seen hardly any shipping delays.  If you live outside the US or you are receiving an item from a brand outside the US (like Lupit for example) shipping delays are inevitable and getting increasing longer by the day.

Above all else, we hope you are enjoying your quarantine time as much as possible.  Your health is what matters the most and we will get through this together.   Our team here at PoleFitnessDancing is working hard behind the scenes to create new content and videos you can use at home.   We are always thinking of how we can serve you better.  Thank you to everyone who has been so patient thus far : )   We love all our customers and feel you in our hearts every day.

April 4th to April 6th Update +

No changes to site policy as of March 28th update.

We are not longer taking pre-orders for the AW pole, stock was too limited on the next arriving shipment.   We will update the product listing as soon as possible on the next availability date for that item.  We don't know at this point.

PFD dance pole is still accepting pre-orders for the next shipment arriving 5/3/20.   Stock is limited on the next shipment and as of today we have sold about 30% of the stock on the next shipment in pre-orders.   At his pace, we will definitely sell out of the next shipment before it arrives so we are encouraging people to place pre-orders sooner than later.  Pre-orders guarantee a pole on the next shipment.  COVID-19 has slowed our ability to get new shipments in as quick.   We do have another shipment coming after the 5/3/20 shipment but it won't be here till early June.

X-Pole (no change) - items still remain temporarily out of stock until we get confirmation on incoming shipments at the port and X Pole has a chance to get comfortable working remotely.   Shop directly at X Pole for available items, each sale donates $5 to a COVID-19 Emergency Charity.

Lupit (no change) - items remain temporarily out of stock until shipping and processing times can be stabilized. In the meantime, you can still order from Lupit directly on their website at Lupitpoleusa.com.  

Lil Mynx - (no change) - HR has not yet authorized the processing of orders.  CA remains under lock down.

March 31st to April 3rd Update +

Today we ran out of every dance pole on the site.   As you may have noticed - dance poles are in very high demand right now.   With all the pole fitness studios and gyms shut down worldwide, there wasn't enough stock to supply everyone so quickly. 

Our next shipment of PFD dance poles is currently on time and we are taking pre-orders for both the PFD dance pole and the AW dance pole.   Stock is limited on the next PFD dance pole shipment and due to the extraordinarily high demand for dance poles, we highly recommend taking advantage of the pre-order sales to guarantee you will get a pole on the next shipment.   Poles are selling incredibly fast right now.  

We have been accepting pre-orders for the PFD dance pole for just under two weeks and we have already sold 1/5th of the stock on the next shipment.   If pre-order sales continue at this current pace, we do anticipate that the next shipment will be sold out before it arrives on or before May 3rd 2020.

The AW pole just started pre-orders today when we ran out.   We do not yet know about stock limitation for the next incoming shipment at this time.

X Pole, Lil Mynx, and Lupit remain temporarily placed out of stock until each brand is back to functioning normally due to COVID-19 changes.

March 30th Update +

Welcome to a new week as we settle into all the changes COVID-19 affects.   We hope you are safe, well and happy.   Take this time to enjoy your family and it's also a great time to get back in touch with your own workout routine to prep for that fit summer body!  

As of now, nothing has changed from March 28th update and we do not expect any more major changes this week.   

March 28th Update +

Good Morning Everyone!   Things are moving right along : )

Site and Policy Updates (no change from yesterday) -

There is still an overwhelming amount of demand for dance poles.  Many studios have been shut down and now more people than ever are looking to pole dance at home for fitness.   We realize the sense of urgency to get a pole now so you can practice during a quarantined time is important and we are all doing everything we can to ensure speedy deliveries.

That being said, shipping delays for Lupit and Lil Mynx are inevitable and we cannot control delivery times.  These are changing hourly.   To avoid additionally stressing an already stressed delivery system, we will no longer accept order changes or cancellation due to shipping delays we cannot control.  Order Cancellations are only allowed if we are unable to deliver your item or if the time to process your order exceeds 2 weeks.    It's important to understand that all our suppliers and brands are under a lot of stress trying to deliver goods while working remotely.  Cancellations for reasons such as "changing your mind" or a small "shipping delay" stresses the delivery process and creates wasted time, time we desperately need to use to process orders as quickly as possible to meet customer demand.

X-Pole (no change from yesterday) - items still remain temporarily out of stock until we get confirmation on incoming shipments at the port and X Pole has a chance to get comfortable working remotely.   Shop directly at X Pole for available items, each sale donates $5 to a COVID-19 Emergency Charity.

PFD (PoleFitnessDancing) (no change from yesterday) - shipping and processing time remain normal for ALL items in the shop except Lupit, Lil Mynx, and X Pole brand items.

Lupit (no change from yesterday) - items remain temporarily out of stock until shipping and processing times can be stabilized. In the meantime, you can still order from Lupit directly on their website at Lupitpoleusa.com.    If you have already placed an order for a Lupit item, please don't worry, they will be shipped as agreed.   All existing Lupit orders are currently in processing at Lupit's facility.

Lil Mynx - (no change from yesterday) - HR has not yet authorized the processing of orders.  CA remains under lock down.

March 26th & 27th Update +

Good morning everyone!  We hope that you are happy, healthy and thriving during this time.

Site and Policy Updates (no change from yesterday) -

There is still an overwhelming amount of demand for dance poles.  Many studios have been shut down and now more people than ever are looking to pole dance at home for fitness.   We realize the sense of urgency to get a pole now so you can practice during a quarantined time is important and we are all doing everything we can to ensure speedy deliveries.

That being said, shipping delays for Lupit and Lil Mynx are inevitable and we cannot control delivery times.  These are changing hourly.   To avoid additionally stressing an already stressed delivery system, we will no longer accept order changes or cancellation due to shipping delays we cannot control.  Order Cancellations are only allowed if we are unable to deliver your item or if the time to process your order exceeds 2 weeks.    It's important to understand that all our suppliers and brands are under a lot of stress trying to deliver goods while working remotely.  Cancellations for reasons such as "changing your mind" or a small "shipping delay" stresses the delivery process and creates wasted time, time we desperately need to use to process orders as quickly as possible to meet customer demand.

Lupit - has been very overwhelmed with orders due to Lil Mynx and X Pole's slow down.   We have temporarily placed all Lupit items out of stock.   Lupit is a very small company and we have started to notice significant struggle on our back end for Lupit providing correct processing times for orders.   We believe in providing the most accurate processing times to meet customers expectations and unfortunately, we cannot get a clear enough answer directly from Lupit to promise customers accurate information.    Lupit is a great company but we feel the overwhelm they are experiencing will worsen with time and cause a huge problem in communication between our team, Lupit, and you the customer.   As to avoid any major problems and preserve customer satisfaction, Lupit items will remain out of stock until Lupit processing times can be cleared up.   In the meantime, you can still order from Lupit directly on their website at Lupitpoleusa.com.    If you have already placed an order for a Lupit item, please don't worry, they will be shipped as agreed.   All existing Lupit orders are currently in processing at Lupit's facility.

X-Pole (no change from yesterday) - items still remain temporarily out of stock until we get confirmation on incoming shipments at the port and X Pole has a chance to get comfortable working remotely.   Shop directly at X Pole for available items, each sale donates $5 to a COVID-19 Emergency Charity.

PFD (PoleFitnessDancing) (no change from yesterday) - shipping and processing time remain normal for ALL items in the shop except Lupit, Lil Mynx, and X Pole brand items.

Lil Mynx - (no change from yesterday)

March 25th Update +

We do not offer any expedited shipping on any products - shipping couriers are very strained and cannot guarantee delivery dates.

Site and Policy Updates (no change from yesterday): 

There is still an overwhelming amount of demand for dance poles.  Many studios have been shut down and now more people than ever are looking to pole dance at home for fitness.   We realize the sense of urgency to get a pole now so you can practice during a quarantined time is important and we are all doing everything we can to ensure speedy deliveries.

That being said, shipping delays for Lupit and Lil Mynx are inevitable and we cannot control delivery times.  These are changing hourly.   To avoid additionally stressing an already stressed delivery system, we will no longer accept order changes or cancellation due to shipping delays we cannot control.  Order Cancellations are only allowed if we are unable to deliver your item or if the time to process your order exceeds 2 weeks.    It's important to understand that all our suppliers and brands are under a lot of stress trying to deliver goods while working remotely.  Cancellations for reasons such as "changing your mind" or a small "shipping delay" stresses the delivery process and creates wasted time, time we desperately need to use to process orders as quickly as possible to meet customer demand.

What to expect as of today with delivery of goods:

Lupit - They can no longer ship mats to Canada due to UPS border restrictions.   Other shipments are being delivered worldwide as usual with extended shipping delays. Please allow 10-15 business days to process the order and about 2 weeks for delivery.   Items are still coming from Slovenia and can be delayed by the International shipping courier which is out of our control.

X-Pole (no change from yesterday)

PFD (PoleFitnessDancing) (no change from yesterday)

Lil Mynx - We finally got a response today - Lil Mynx is unable to process orders until their HR department gives them the go ahead after the CA lock down is over.   We have temporarily placed all Lil Mynx items out of stock until we hear back from Lil Mynx.

March 24th Update +

Site and Policy Updates: 

There is still an overwhelming amount of demand for dance poles.  Many studios have been shut down and now more people than ever are looking to pole dance at home for fitness.   We realize the sense of urgency to get a pole now so you can practice during a quarantined time is important and we are all doing everything we can to ensure speedy deliveries.

That being said, shipping delays for Lupit and Lil Mynx are inevitable and we cannot control delivery times.  These are changing hourly.   To avoid additionally stressing an already stressed delivery system, we will no longer accept order changes or cancellation due to shipping delays we cannot control.  Order Cancellations are only allowed if we are unable to deliver your item or if the time to process your order exceeds 2 weeks.    It's important to understand that all our suppliers and brands are under a lot of stress trying to deliver goods while working remotely.  Cancellations for reasons such as "changing your mind" or a small "shipping delay" stresses the delivery process and creates wasted time, time we desperately need to use to process orders as quickly as possible to meet customer demand.

What to expect as of today with delivery of goods:

Lupit is now experiencing delays in both delivery and processing times.   Please allow 10-15 business days to process the order and about 2 weeks for delivery.   Items are still coming from Slovenia and can be delayed by the International shipping courier which is out of our control.

PFD (PoleFitnessDancing) (no change from yesterday) - has experienced an unprecedented demand for the PFD Pro Quality dance pole and we ran out of stock fast.   Pre-orders for the next incoming shipment on 5/3/20 are in place now.  The 5/3/20 shipment looks to be on time as of today, no known delays are anticipated at this time.   All other items in the shop (including the AW pole) other than Lil Mynx and X-Pole brands are still shipping on time according to the shipping tab shown in the product listing.  UPS & USPS claims they are still operating as normal and our processing time are still fast, they have not changed.

X-Pole (no change from yesterday) - items still remain temporarily out of stock until we get confirmation on incoming shipments at the port and X Pole has a chance to get comfortable working remotely.   Shop directly at X Pole for available items, each sale donates $5 to a COVID-19 Emergency Charity.

Lil Mynx - They have still failed to respond to our communication and we have no new updates.   All they have said so far is "we don't know when we can process orders".   We plan to contact the owner of the company today to gain clarity on this issue because the Lil Mynx team is failing to respond.  If we don't get a reply, Lil Mynx sales will be temporarily suspended to prevent customers from ordering items they may not get.   You can still order Lil Mynx from our site, but we don't recommend it at this time.  Order at your own risk.

March 23rd Update +

Shipments and delivery of goods: 

If you have already placed an order and paid, we will be shipping that item as normal.   If there are known delays we will notify you via email.  If there is an outages that prevents shipment, you will get an email explanation along with a refund.

X Pole is facing the most significant challenges dealing with the CA lockdown.   They have no guarantee of when they can get their next incoming shipments that were scheduled for April.   For the time being, we have temporarily placed all X Pole items out of stock to lesson the burden upon X Pole as a means to free up time for X Pole to learn to do business remotely from home, protect the health of their staff, and avoid promising delivery of shipments that may end up severely delayed.   When we resume X Pole sales we will notify you here, in the meantime you can shop directly at X Pole for available items.  X Pole is donating a portion of sales on their site to a COVID-19 relief charity.  Please exercise patience when ordering through them, they are undergoing massive change and doing the best they can.

PFD (PoleFitnessDancing) has experienced an unprecedented demand for the PFD Pro Quality dance pole and we ran out of stock fast.   Pre-orders for the next incoming shipment on 5/3/20 are in place now.  The 5/3/20 shipment looks to be on time as of today, no known delays are anticipated at this time.   All other items in the shop other than Lil Mynx and X-Pole brands are still shipping on time.  UPS & USPS claims they are still operating as normal and our processing time are still fast, they have not changed.

Lupit is still functioning with normal processing times that average between 5-10 working days.   Shipping is International averaging between 5-10 business days for delivery but you can expect unknown delays.   Lupit items come from Slovenia and we have seen some slowing of Lupit delivery times because of the recent cancelled airlines and stronger custom restrictions.   Items will still get delivered but I would anticipate a delay due to the shipping courier delays.

Lil Mynx has not been communicating well during this time.   We have attempted to stay in close contact with them but their answers have not been transparent enough for us to be fully informed and therefore we cannot pass that information along to you.   At this time, Lil Mynx is not clear when they can fulfill any orders.   We believe in providing transparency and honesty to our customers in advance, if we cannot get a clear answer from Lil Mynx regarding their situation soon, we plan to temporarily suspend Lil Mynx orders as well.  Order with caution if you want a Lil Mynx item.


Danna
Danna

Internet Entrepreneur (Evolutionary Hunter), Spiritual Intuitive, Dancer, Artist, who loves fitness, holistic health and wellness, as well as sharing her thoughts and experiences through blogging.

    6 replies to "COVID-19 Support & Awareness"

    • blank rebecca belleth

      I ordered a pole today but it shows your out of the mounts. Do you know when those will be in stock and I just saw the updates about the pole. Will it be delayed?

      • blank Danna

        Hi Rebecca, Thanks so much for your inquiry. All the detailed information regarding a products shipping and delivery dates are detailed in the product listing. For Pre-Orders, look for the Stock & Pre Orders Tab in the product listing. We keep those updated and they are accurate. For all other stock questions, please see this article in our support solution center: https://polefitnessdancing.freshdesk.com/a/solutions/articles/35000152096

        Thanks so much : )

    • blank Rebecca

      Hi so I made a preorder for the 5/3 shipment back on 4/13 but the only email I ever received was the one from PayPal confirming my purchase. I do not have a receipt email from you guys nor did the get the update email about the shipment delay. Is there a way to update my order so I can receive updates about my shipment

    • blank kai

      Hi I want to order a xpole stage but before I order I would like to know what to expect in shipping and processing times as I’m moving at the end of the month.

      • blank Jenea

        The “shipping” tab on the order page will give you the expected wait time for shipping on each product.
        Hope that helps. Have a great day!

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